Privacy Policy

Welcome to Shop The Arena Store! We are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains our practices in clear, straightforward language that reflects our dedication to our global community of sports fashion enthusiasts.

1. Information We Collect

To provide you with the best shopping experience for our premium sports apparel, we collect the following types of information:

Personal Information You Provide

• Contact Details: Name, email address, shipping address, and phone number
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
• Account Information: Username, password, and preferences for registered users
• Order History: Details of your purchases across our collections including Bottomwear, Topwear, Women’s Collection, and more
• Communication Records: Correspondence with our customer support team

Automatically Collected Information

• Device Information: IP address, browser type, device type, and operating system
• Browsing Data: Pages visited, time spent on site, and referral sources
• Location Data: General geographic location to provide relevant content and shipping options

2. How We Use Your Information

We use your information to enhance your sports fashion shopping experience:

• Order Processing: To process and fulfill your orders for our premium sports apparel
• Customer Service: To provide support and respond to your inquiries
• Personalization: To recommend products that match your style preferences from our diverse collections
• Marketing Communications: To send updates about new arrivals, promotions, and team collections (only with your consent)
• Website Improvement: To analyze site performance and enhance your shopping experience
• Security: To protect against fraud and unauthorized transactions

3. Data Sharing and Disclosure

We value your trust and only share your information in the following circumstances:

Service Providers

• Payment Processors: Secure payment partners including Visa, MasterCard, JCB, and PayPal
• Shipping Carriers: Logistics partners to deliver your orders worldwide
• Analytics Providers: Tools that help us understand how fans interact with our store

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure the safety of our customers and community.

Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred to the new entity.

4. International Data Transfers

As a global sports fashion destination serving fans worldwide (except select remote areas and parts of Asia), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable laws.

5. Data Storage and Security

Your financial safety is our top priority, just like the quality of our sports apparel. We employ:

• Industry-Standard Encryption: Advanced security measures to protect your payment information
• Secure Servers: Protected storage systems for your personal data
• Access Controls: Limited access to your information to authorized personnel only
• Regular Monitoring: Continuous security assessments to maintain protection

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights and Choices

You have control over your personal information:

• Access & Correction: You can access and update your personal information through your account settings
• Marketing Preferences: You can opt-out of marketing communications at any time using the unsubscribe link in our emails
• Data Deletion: You may request deletion of your personal information, subject to legal obligations
• Cookie Controls: You can manage cookie preferences through your browser settings
• Do Not Track: Our website does not currently respond to “Do Not Track” signals, but you can adjust your tracking preferences through our cookie banner

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality and secure checkout
• Performance Cookies: Help us understand how fans navigate our collections
• Functionality Cookies: Remember your preferences and shopping cart items
• Marketing Cookies: Used to show relevant sports fashion offers (with your consent)

You can control cookies through your browser settings. However, disabling certain cookies may affect your shopping experience.

8. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

Thank you for trusting Shop The Arena Store with your sports fashion needs. We’re honored to serve passionate fans worldwide with premium apparel and transparent practices.